Terms & Conditions

Effective Date: January 1, 2025

Duarte Homes Agency ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.duartehomesagency.com or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or inquiry forms
• Sign up for newsletters or alerts
• Request property listings or schedule viewings
• Apply for services or submit an application
• Communicate with us via phone or live chat

Types of personal information may include:

• Full name
• Phone number
• Property preferences
• Mailing address
• Financial or employment details (if applying for a rental or mortgage service)

We may also collect non-personal information, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Send property updates or marketing communications (with your consent)
• Schedule property viewings and appointments
• Provide tailored property recommendations
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with

• Service providers who assist with marketing, hosting, or analytics
• Real estate partners (e.g., listing services, property managers)
• Legal authorities if required by law or to protect our rights

All third parties are required to keep your information secure and use it only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze site traffic and usage trends
• Remember your preferences

You can control cookie settings through your browser preferences.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Opting out of marketing communications
• Limiting or objecting to the use of your information

To exercise these rights, please contact us using the contact information provided below.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites not governed by this policy. We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 9. Changes to This Privacy Policy

We may update this policy periodically. We encourage you to review this page regularly for the latest information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Duarte Homes Agency

Phone: 908-315-9080

Terms and Conditions for SMS Messaging

By subscribing to the Duarte Homes Agency messaging service, you agree to the following terms and conditions:

Messages may be sent periodically based on your interaction with our services or preferences. Messaging frequency may vary depending on your activity and the properties or services you're interested in.

Standard message and data rates may apply as determined by your mobile carrier. Duarte Homes Agency is not responsible for any charges billed by your mobile provider.

You may opt out of receiving SMS messages at any time by texting STOP to the number from which you received the message. After you send STOP, you will receive one final message confirming your opt-out.

For help or customer support regarding our messaging service, text HELP or visit our website at https://www.duartehomesagency.com.

Your information is handled in accordance with our Privacy Policy. We do not sell your phone number or personal data. By opting in to SMS communications, you consent to receive text messages related to real estate services, property alerts, or offers.